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Order Process |
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There are four steps in which
you have to complete for the online order to be processed.
 You will either login as a
return user, or be ask to enter your ID and a Password to create a new account
for you. You will then go on to finish to create your account with your
billing and shipping information. After which the account has been created,
you then need to confirm shipping address again.
 After you have select the product that you
wish to buy, click "Add to Cart" and you will see the product in the shopping
cart.
 If you wish to continue to shop, click "Continue
Shopping" and it will bring you to the home page again.
 If you added all items to your cart, select
the shipping company and your country.
 Click "Checkout" and continue to fill out
the online order form.
* Allows you to choose payment methods with different credit cards. |
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Order Cancellations |
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Cutom
Orders
(All Resin Dolls) |
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If you place a "Custom Order", it cannot
be cancelled after making payment. If you place a layaway order, it
cannot be cancelled after making 1st payment. Basically all resin
dolls that listed on Soom site are items on demand. Also some outfits
are items on demand. In the case of cancelling order due to circumstances
beyond our control-death, disappearance, or corresponding case- there
will be 25% of cancelling charge. |
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General
Orders
(Before Shiping) |
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If you wish to cancel the order, simply
press "Remove" in "Order Status".
All order cancellations that are successfully submitted and processed
before the order ships out from the warehouse does not subject to
25% restocking fee. |
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General
Orders
(After Shipping) |
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At ANGELREGION cancellations are possible
for any reason and you will receive a complete refund less a 25% restock
fee if returned. If the product or merchandise has already been shipped,
it is your responsibility to cover or pay all shipping and handling
charges to you and back to us. All orders will have a 25% restocking
fee if return is requested. All orders placed on-line will require
a 25% restock fee if returned as well as freight paid by consumer
back to us. |
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